Term & Conditions

This site is owned and operated by Silk Electronic Cigarettes co ltd, registered office: 1B , Mitcham  Lane , London SW166Lg,
Should you have any queries regarding our Terms and Conditions or have any comments about our product or suggestions on or about our website, please email at  info@electroniccigaretteslondon.co.uk

The purchase of products from SILK Electronic Cigarette is governed by these terms and conditions. Please read them before using the site. The Terms and Conditions are clearly accessible from the and by accessing this website, you agree to be bound by these terms and conditions. Terms and Conditions may change without notice.

All rights, including copyright, designs, trademarks and all other intellectual property in this website are owned by or licensed to SILK Electronic Cigarette. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of SILK Electronic Cigarette. You may not modify, distribute or re-post anything on this website for any purpose. We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice.

We shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed.

If you do not agree to any change to the Terms and Conditions then you must immediately stop using the website.

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk.

This website should not be used as a replacement for advice from a medical professional. If you find an error or omission at this site, please let us know. SILK Electronic Cigarette has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. Taking of payment from the customer does not indicate acceptance by us. We will only accept if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed Exclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, colour may be subject to stock availability and the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

To the extent permitted by applicable law, SILK Electronic Cigarette disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. SILK Electronic Cigarette shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.


SILK Electronic Cigarette makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. SILK Electronic Cigarette shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website..


Password /account  Security

The personal information relating to your name, billing address , telephone number(s), e-mail address, , delivery address, product selections, credit card or other payment information ,Personal Information which you are required to provide when you register as a customer must be true, accurate, current and complete in all respects; and you will notify us immediately of any changes to your Personal Information by contacting us By mail at info@electroniccigaretteslondon.co.uk

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. SILK Electronic Cigarette shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

The user or person intending to make an offer must agree to the following: Confirm that if the user has a demonstrated sensitivity to nicotine, is pregnant or is breastfeeding, or has an heart conditions, or is diabetic, then they should seek appropriate medical advice prior to using SILK ELECTRONIC CIGARETTES. They also confirm that the user/purchaser is a smoker aged 18 or over.

PayPal is our payment providers. They use state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against security risks and payment fraud.

Price and purchasing

Our price does not include VAT. Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website. We may display RRP prices to highlight the normal high street prices. We endeavour to manually check RRP prices periodically but cannot guarantee they are 100% accurate in all cases. Please ensure you have checked the sale and RRP prices for yourself before purchasing items from our website. The sale of products from this website is subject to availability. Your order for a product is an offer to purchase and SILK Electronic Cigarette retains the discretion to refuse any order. No contract of sale is deemed to have taken place until SILK Electronic Cigarette has dispatched your order. Payment must be made in full before goods are despatched. SILK Electronic Cigarette reserves the right to withhold supplies and to suspend any further deliveries in the event of non-payment or overdue payment. All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are likely to be unavailable for a timescale in excess of 15 days.

Order Mistakes & Errors

You are able to correct errors on your order up to the point at which you click on ‘Place Your Order’ on the final page of our ordering process. It is your responsibility to ensure you have provided accurate information.